Privacy Policy

Make Music Cyprus (MMC) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

This Privacy Notice for MMC (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our website services (‘Services’), including when you:

Visit our website at makemusiccyprus.org or any website of ours that links to this Privacy Notice, or
Engage with us in other related ways, including any event or marketing campaign.

Questions or Concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and/or practices you are requested not to use our Services. Should you still have any questions or concerns please contact us at info@makemusiccyprus.org.

What personal information do we process?

When you visit, use, or navigate our website, we may process personal information on how you interact with us and our Services, the choices you make and the products and features you use.

Do we process any sensitive personal information?

Some of the information may be considered ‘special’ or ‘sensitive’ in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. We do not process sensitive personal information.

Do we collect any information from Third Parties?

We do not collect any information from Third Parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

How do we keep your information safe?

We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Make Music Cyprus complies with the EU General Data Protection Regulation (GDPR). You have the right to ask for a copy of the information we hold on you, and the right to ask us to correct any inaccuracies in that information. You also have the right to ask for all your personal data to be erased from our records.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Name, email address, phone numbers, usernames, contact preferences (e.g., through volunteer sign-ups, newsletter subscriptions, contact forms, or event registrations).
Payment information for donations or ticketed events (processed securely via third-party providers).

We may also collect technical data automatically through our website, including IP addresses, browser type, and cookies for analytics and website improvement.

Sensitive Information: We do not process sensitive information.

Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How We Process Use Your Information

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including but not limited to:

Communicate with you about our events, projects, and initiatives.
Provide services, process donations, or manage volunteer participation.
Improve our website and services through analytics.
Comply with legal obligations.
Facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
Save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

We will never sell your personal information.

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) requires us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent: We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

3. Data Sharing

Your data may be shared with trusted third-party service providers (e.g., email platforms, payment processors) solely to help us operate our activities. All providers are bound by confidentiality and data protection obligations.

Your Social Logins: Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

4. Data Storage and Security

We store personal data securely and take appropriate measures to protect it from unauthorized access, alteration, or loss. Personal data is retained only as long as necessary for the purposes outlined above. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which you have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Safety of Your Information

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. Information from Minors

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@makemusiccyprus.org

7. Your Privacy Rights

Under applicable data protection laws (including GDPR), you have the right to:

Access and receive a copy of your personal data.
Request correction or deletion of your personal data.
Withdraw consent at any time.
Object to processing or request restrictions on its use.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at info@makemusiccyprus.org. We may need to ask you to provide:

proof of your identity
proof of your home address
any information that we reasonably need to locate the information you have requested

We will not start looking for your information until we receive all of the above. In order to submit your request, or for help making a request, please contact us via email on: info@makemusiccyprus.org. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the Contact Us section below. You will then be removed from the marketing lists. However, we may still communicate with you, for example, in order to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

8. Cookies and Tracking

We use cookies and analytics tools to improve our website and understand visitor behavior. You can manage or disable cookies through your browser settings.

9. Right to erasure of personal data (“the right to be forgotten”)

In the following circumstances, you have the right to require that Make Music Cyprus securely deletes or destroys your personal information:

If the personal information we hold about you is no longer necessary for the purposes for which we originally collected it.
We are processing your personal information for direct communications, and you want us to stop.
If you think Make Music Cyprus has processed your personal information unlawfully.
If you think any of the above situations apply, we may ask you for an explanation and further information to verify this.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at info@makemusiccyprus.org.

11. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

12. Updates to This Policy

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at: info@makemusiccyprus.org

Effective Date: [23/10/2025]